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Reservation and Deposit
To confirm your reservation, a $300 per person deposit is required when booking a seven day or shorter vacation. When booking an eight-day or longer vacation, a deposit of $600 per person is required. Deposit is required within 24 hours of booking. Booking information must include passenger's full name, nationality, date of birth and gender. Final payment is due 70 days prior to departure. Checks, money orders, American Express, Visa, MasterCard and Discover Card are accepted as forms of payment. Don't forget to take advantage of our convenient online cruise booking feature.

Air Transportation
Travel is in Economy Class via IATA carriers according to the route of the published itinerary. All airfares are subject to change without notice. SAS, Finnair, Icelandair or other IATA carriers are responsible only for the air travel portion of the program in accordance with the terms and conditions of the airline ticket.

Group Bookings
Group bookings are welcome. Special booking conditions apply. Please inquire with our reservations department for further details.

Are your ships like other cruise ships?
Though they are working ships as well as passenger ships, most of the Norwegian Coastal ships look and feel like cruise ships. Most of the ships are outfitted with spacious, art-filled public areas, exercise rooms, saunas, hair dryers in the cabins, elevators and stabilizers. Unlike traditional cruises, however, there is no organized entertainment onboard. Mother Nature is the entertainer! Think of us as your alternative to the traditional cruise.

What are the cabins like?
Cabins aboard the ships are comfortable and cozy. Most feature two lower berths, while some have a mix of two lower and upper/lower berths. Suites and junior suites (some with a balcony and Jacuzzi) are also available. All cabins have private facilities. All ships, except the two classic vessels, have one or more cabins that are wheelchair accessible.

What if I prefer a single cabin?
There is a limited selection of double cabins available for single occupancy. A single supplement charge applies.

Do you have triples?
Triple cabins are available in certain cabin categories.

Are the ships suitable for physically challenged passengers?
All ships, except the two classic vessels, have elevators and cabins specially equipped for physically challenged guests.

Is smoking permitted onboard?
Smoking is only allowed outside on deck.

How will I handle my laundry?
All ships, except the two classic vessels, are equipped with self-service laundry facilities, including irons and ironing boards. Detergent is included in the price.

Is there a doctor onboard?
Although the ships don't have medical facilities or doctors onboard, they are regularly in sight of land. Should a medical emergency arise, the reception staff will contact a doctor at the nearest port. In addition, onboard officers are trained in first aid and can provide emergency assistance.

Are there travel guides onboard?
You'll find a travel guide (courier) onboard to clarify practical details.

What will the climate be like?
The west coast of Norway is warmed by the Gulf Stream, so you can expect temperatures to be similar to those found in New England. Though temperatures vary from south to north, average temperatures range between 20 and 35 degrees Fahrenheit in the winter and in the summer between 40 and 80 degrees Fahrenheit.

Will I experience the Midnight Sun and the Northern Lights?
The Midnight Sun can be seen above the Arctic Circle from mid-May to late July. The aurora borealis, or Northern Lights, is most often seen during the winter months. Unlike the Midnight Sun, which is visible as long as the weather is fair, the Northern Lights can be seen only when the right atmospheric conditions prevail.

What clothes should I bring?
There is no dress code on the Norwegian Coastal Voyage ships. Most passengers wear comfortable, casual clothing that can be layered to accommodate weather changes. A warm sweater, a hat, gloves, light rain gear, and a wind breaker are suggested, and good walking shoes are vital.

What is the tipping policy?
There is a non-tipping policy on all ships. However, if you feel that individual crew or staff members should be rewarded for providing exceptional service, tipping is at your discretion.

How about luggage handling?
Luggage handling is available by request.

Is the onboard voltage 110 or 220?
All vessels have an electrical supply of 220 volts. An adapter and converter are required.

What kind of meals are served onboard?
All meals are included for one-way and round trip passengers. Meals are served at set times in the dining room. In high season, mealtimes may vary if there are several sittings.
  • 07:00-10:00 Breakfast buffet with a wide selection of food
  • 12:00-14:30 Large lunch buffet with hot and cold dishes and dessert
  • 18:30-21:00 Three-course dinner.

Can you accommodate special dietary requirements?
We do our best to meet special dietary requirements. All requests for special meals have to be passed on to us well in advance of departure.

What documents are required?
A current passport is required for U.S. and Canadian citizens to enter Norway and the other Scandinavian countries. A visa is not necessary.

What currency is accepted onboard?
American Express, Visa and MasterCard. Also, when boarding you will receive a "Cruise Card," which you can use as form of payment, until settling your account at the end of your cruise.

onboard, how do I reach the U.S. if need be?
All ships have pay phones and faxes. All ships, except the MS Lofoten and MS Nordstjernen have Internet cafés.

What about travel insurance?
We strongly encourage passengers to purchase travel insurance. We offer an attractively priced policy through Trip Mate. Click here for information.

Are there any special savings?
Members of AARP enjoy attractive discounts on most air-inclusive programs of $100-$150 per cabin.

In consideration of the receipt of full fare, Hurtigruten ASA agrees to transport the passenger on the following terms and conditions:

1. Responsibility of Norwegian Coastal Voyage Inc.
  1. Norwegian Coastal Voyage Inc. ("NCV") acts only as a sales agent on behalf of its principal, Hurtigruten ASA ("Company"). As a result, NCV, although a party to this Ticket Contract, is not responsible nor is it liable for any circumstance whatsoever arising in connection with services rendered to the passenger except for loss or injury that arises out of NCV's gross negligence or willful misconduct.
  2. The transport of passengers and baggage on the ships is provided solely by the Company under the terms and conditions of this ticket.

2. Fares
The fare set forth in this ticket is stated in U.S. dollars, is per person based on double occupancy and does not include land arrangements or services, unless otherwise expressly agreed in writing by the Company or NCV. The fare does not include items of a personal nature, including but not limited to, laundry, liquor, beer or wines. The fare, taxes and surcharges are subject to change without notice up to twenty days prior to the scheduled embarkation date. The Company reserves the right to collect the fare in effect at the time, and as a condition, of embarkation.

3. Cancellations and Refunds Prior to Embarkation
Requests for cancellation must be made in writing to NCV. If the request is received more than seventy (70) days prior to the scheduled departure date, a full refund of deposit, less a $50 per person handling fee, shall be made. Thereafter the following cancellation fees shall apply:
  • 69-40 days prior to the scheduled departure date: 25% of the total trip cost,
  • 39-22 days prior to the scheduled departure date: 50% of the total trip cost,
  • 21-15 days prior to the scheduled departure date: 75% of the total trip cost and
  • 14 days or fewer prior to the scheduled departure date: no refund.
The foregoing schedule will apply notwithstanding that the Company or NCV is able to rebook the cabin in question. The passenger must submit a claim for refund, in writing, within twenty days of the actual termination date of the voyage in question, failing which the refund claim shall be barred.

4. Baggage and Other Possessions
  1. Each passenger may bring aboard the ship a reasonable amount of clothing and personal effects without charge, subject to airline restrictions. Under no circumstances may dangerous or illegal articles such as firearms, knives, explosives, fireworks, liquid oxygen, combustible or corrosive substances or illegally possessed drugs be taken aboard the ship.
  2. Pets and other animals, except for service animals as further described in these Terms and Conditions, are not allowed onboard the ship.

5. Fitness to Travel
  1. The passenger warrants that he and those traveling with him are each physically fit to travel at the time of embarkation. The passenger is required to notify NCV in writing prior to the time of booking of any physical disability or medical condition which may require special assistance during the voyage. Such conditions include but are not limited to those primarily confined to wheelchairs or scooters or who use service animals.
  2. The Company and NCV strongly recommend that those passengers with physical disabilities or medical conditions which may require special assistance before, during or after the voyage be accompanied by someone who is able to assist both ashore and at sea as the Company is unable to offer special assistance. If one or more ports of calls are anchorage ports, physical conditions may prevent those passengers from going ashore. This decision will be made by the Captain of the ship or his designee and shall be in his sole discretion and shall not be open to challenge at the time or afterwards.
  3. At the time of embarkation, the passenger is responsible for having received all medical inoculations necessary for the trip and having, in his or her possession, the ticket, valid passport, visas and other documents that are necessary for the scheduled ports of call and disembarkation.

6. Non-Liability for Medical Treatment
  1. Notwithstanding that a doctor or a nurse may be onboard the ship, neither the Company nor NCV undertakes to treat or care for the passenger medically. The doctor and the nurse, even if designated officers of the ship, are not agents or employees of the Company or NCV but rather are independent contractors. Neither the Company nor NCV shall be liable for any aspect of medical treatment provided to the passenger, including, but not limited to, the consequences of any examination, advice, diagnosis, treatment, prognosis or other services which such doctor or nurse may furnish the passenger. It may be necessary for the passenger to obtain shore side medical service during or after the passage in countries other than the United States in which a different standard of medical care applies than to which the passenger may be accustomed. Neither the Company nor NCV makes any warranty as to the quality of any such medical services.
  2. The passenger hereby consents to treatment by the ship's doctor or other medical personnel, if any, or by a physician designated by the Company or NCV, if after embarkation the passenger is unable to request or authorize such treatment and in the opinion of the ship's medical personnel the passenger needs medical attention.
  3. The passenger shall be charged for, and shall pay for, medical services and for medication and supplies used for his or her medical treatment. The passenger shall also be responsible for the payment of any medical expenses incurred ashore.

7. Refusal to Transport
The Captain of the ship, without liability, at any time, may refuse to transport or may land any passenger at any port or place, or transfer the passenger to other means of transportation, because of health or physical conditions, mental disorder, failure to abide by ship's regulations or any other causes of whatsoever nature rendering the passenger unfit to travel. The Captain's decision shall be in his sole discretion and shall not be open to challenge at the time or afterwards.

8. Independent Contractors
  1. The passenger acknowledges that all shore excursions, tours, airline flights, ground transportation and hotels are either operated by or are independent contractors. Even though the Company and NCV shall be entitled to collect a fee for such services, neither the Company nor NCV supervises or controls their actions, or makes any representation either express or implied as to their suitability or competence. The Company and NCV, in arranging such services, does so only as a convenience for the passenger and the passengers are free to use or not to use those services. Neither the Company nor NCV assumes any responsibility, guarantees performance or shall be liable for any negligent, gross negligent or intentional acts or omissions, loss, damage, injury or delay to the passenger or the passenger's baggage in connection with such services.
  2. The fees for or costs of shore excursions, tours, airline flights, ground transportation, hotels or any other services that are ordered by the passenger but are not used by the passenger are neither refundable or exchangeable.

9. Changes in Itinerary
The Company reserves the right, at its sole option and discretion and that of the Captain of the ship to deviate from the ship's scheduled itinerary, to delay, advance or cancel any sailing, to omit or change ports of call, to arrange for substantially equivalent transportation by any vessel, to cause the passenger to disembark from the ship temporarily or permanently, to tow or be towed or assist vessels, or to perform any similar act which, in the Company's or the Captain's sole judgment and discretion, is justified for any reason. If the deviation is minor, of a kind that the passenger should have anticipated occasionally occurring or the occurrence of which is beyond the reasonable control of the Company and NCV, then the Company shall have no obligation to pay a refund to the passenger. Otherwise, the Company shall provide a refund commensurate with the portion of the trip that did not take place.
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Hurtigruten
405 Park Avenue, Suite 904
New York, NY 10022
Tel: 866.257.6071
Fax: 212.319.1390
Opening hours:
Mon-Fri 9am-9pm EST
Sat 10am-4pm EST